Returns & Exchanges

We want you to love your Saint and Sofia pieces, which is why we offer a 28-day return window for all unworn items in their original packaging. Our streamlined process ensures a quick exchange or refund so you can shop with complete confidence.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely pack your items in their original sustainable packaging, ensuring all designer tags and hygiene seals remain intact.

3

Label and Post

Download and print your pre-paid shipping label from the portal, attach it to your parcel, and drop it off at your nearest designated collection point.

4

Refund Processing

Once our workshop receives and inspects your return, we will process your refund or dispatch your exchange within 5 to 7 working days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing