Frequently Asked Questions

Everything you need to know about your Saint and Sofia experience.

Where does Saint and Sofia ship to?

We offer worldwide shipping. Orders are dispatched from our regional hubs in the UK, Europe, and the USA to ensure the fastest delivery times and minimal customs fees for our customers.

What is your return policy?

We offer a 28-day return window from the date of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.

How do I determine my correct size?

Each product page features a detailed size guide and 'Fit Notes' to help you choose. Our garments are designed for a true-to-size fit, but if you are between sizes, we generally recommend sizing up for a more relaxed look.

Are your materials sustainably sourced?

Sustainability is at our core. We use eco-friendly fabrics including organic cotton, Tencel, and recycled polyester, and we work exclusively with family-run factories that ensure fair wages and ethical working conditions.

How can I track my order?

Once your order is dispatched, you will receive an email containing a tracking number and a link to the carrier's website where you can monitor your delivery's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, Google Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.